arrow_back

Home

Dr. Rossali Pilapil-Lee Clinic
work

Current Position

IT Support Specialist,  Part-time


September 2024 - Present

Working for Dr. Rossali Pilapil-Lee

As an IT Support Specialist at the private clinic under Dr. Rossali Pilapil-Lee, I work at the intersection of healthcare and technology, ensuring that the clinic’s systems run efficiently to support both the medical team and patient care. I collaborate closely with Dr. Rossali Pilapil-Lee and the clinic staff to address technical issues, streamline administrative workflows, and implement tech solutions that improve daily operations.

Additionally, when the clinic is busy or there is a need for extra support, I assist with general labor and physical tasks to ensure smooth operations, demonstrating flexibility and teamwork in a dynamic healthcare environment.

Professional Overview

In this role, I am focused on optimizing and maintaining the clinic's IT infrastructure, with a major emphasis on improving the OSCAR EMR (Electronic Medical Records) system. I developed a custom extension to enhance the OSCAR EMR interface, transforming it into a more modern, intuitive, and user-friendly tool. This enhancement has improved the efficiency of the clinic’s workflows and provided a better experience for both staff and patients.

IT Support Specialist

Current Role (Part-time)

Key Responsibilities:

  • OSCAR EMR Optimization: Developed and implemented a custom extension for OSCAR EMR, improving its interface to make it more intuitive, user-friendly, and efficient for clinic staff and patients.
  • Technical Support: Provide daily technical support, troubleshooting and resolving issues related to hardware, software, and networks, ensuring smooth clinic operations.
  • Data Organization & Reporting: Manage and organize patient data, transforming it into accessible and usable formats that aid clinical decision-making and improve overall clinic efficiency.
  • Collaboration with Clinic Staff: Work closely with Dr. Rossali Pilapil-Lee and clinic staff to identify and implement technology solutions that enhance clinic operations and patient care.
  • General Labor & Assistance: In addition to IT support, assist with physical labor and general tasks when the clinic is busy. This includes helping with administrative duties, supporting the medical staff, and ensuring that operations continue smoothly in a fast-paced environment.

Key Accomplishments

  • OSCAR EMR Customization: Developed a custom extension that optimized the OSCAR EMR user interface, increasing the system’s usability and efficiency for staff and improving the overall patient experience.

  • Optimized Clinic Workflows: Introduced various technological solutions that streamlined administrative processes, making the clinic’s operations more efficient.

  • Enhanced Data Management: Organized and formatted patient data, making it more accessible and useful for clinical decision-making.

  • Flexibility & Support: Stepped up during busy periods to provide assistance with physical and general labor, ensuring smooth clinic operations and maintaining a positive work environment.

Tools & Technologies

  • OSCAR EMR: Customized and enhanced the OSCAR EMR system to improve usability and operational efficiency.
  • Technical Support Tools: Expertise in troubleshooting and resolving issues related to hardware, software, and network systems.
  • Data Management: Experience in organizing, managing, and reporting patient data for better clinical workflow and decision-making.

Role Impact

As an IT Support Specialist at the private clinic under Dr. Rossali Pilapil-Lee, I have leveraged technology to improve clinic operations and support high-quality patient care. By optimizing OSCAR EMR and implementing tech solutions, I’ve contributed to a more streamlined and efficient environment for both staff and patients. Additionally, my willingness to assist with general labor and support during busy times ensures the clinic runs smoothly and efficiently in all aspects.