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BPOSeats

UI/UX Designer / Frontend Developer,  Full-time


April 2019 - August 2020

What is BPOSeats?

BPOSeats is a leading provider of call center solutions, specializing in offering businesses scalable and cost-effective services. The company utilizes cutting-edge technology to provide top-tier services that improve business efficiency and enhance user experiences.

Professional Overview

As a Frontend Web Developer at BPOSeats, I played a pivotal role in creating highly functional, visually appealing user interfaces for various projects. My focus was on enhancing the UI/UX through collaboration with the CEO, project managers, and different development teams. By utilizing Vue.js, SASS, and Figma, I contributed to optimizing design workflows and reducing turnaround times. I was often reassigned to different teams depending on the complexity of tasks, which maximized team efficiency and helped deliver high-quality results on time.

Lead UX/UI Architect - Frontend Development

April 2019 – January 2020 (10 months)

As the Lead UX/UI Architect, my role involved designing and developing new features, focusing on creating prototypes and wireframes to ensure a seamless user experience. I worked closely with the development team to translate designs into actual Vue.js templates for our single-page application (SPA).

Key Contributions:

  • Created design mockups and prototypes using Figma to streamline the design process.
  • Developed functioning Vue.js templates to support the application’s logic and improve overall functionality.
  • Worked within an Agile development cycle, ensuring smooth iterations and timely delivery.
  • Documented and tracked tasks using JIRA, ensuring transparency and clear communication across the team.

Frontend Web Developer

January 2020 – August 2020 (8 months)

As a Frontend Web Developer, I was tasked with converting design prototypes into functional templates, contributing to the development of several key features for BPOSeats' clients.

Key Contributions:

  • Created Vue.js templates based on design prototypes, ensuring seamless functionality.
  • Worked with multiple teams, shifting between tasks based on the complexity of the sprint, optimizing team efficiency.
  • Reduced design and development turnaround time by 50%, thanks to streamlined design and development workflows.

Key Accomplishments

  • Streamlined Design Process: Reduced turnaround time by 50% for design mockups and templates, improving project delivery times from two weeks to one.

  • Enhanced UI/UX: Led design initiatives alongside the CEO and project managers, improving the user interface and experience through wireframes and templates created with Vue.js and SASS.

  • Optimized Team Efficiency: Collaborated across teams and utilized specialized skills to help drive development efforts, maximizing the efficiency of each sprint.

Tools & Technologies

Development Tools

  • Figma: Designed wireframes, prototypes, and mockups, ensuring seamless collaboration with the team.
  • JIRA: Used for tracking tasks and issues, enabling efficient documentation and issue resolution.

Programming Languages & Frameworks

  • Vue.js
  • SASS

Development Practices

  • Agile Development Cycle
  • Single Page Application (SPA) Architecture

Highlights of Contributions

During my time at BPOSeats, I collaborated closely with the CEO and project managers to drive the design and development of multiple user-centric features. By focusing on efficiency and quality, I helped reduce design turnaround time and improved the overall user experience, which directly contributed to the company’s success in delivering high-quality services to clients.